Welcome to Custom House! Custom House jewelry is handmade with care, made uniquely for you.

Please note that custom jewelry is finale sale and not eligible for cancelation, return, or refund. Custom jewelry purchases take time to create; custom pieces can be expected to ship to you between 3 to 5 weeks. Please note our shipping timeline means pieces will depart to you within 3-5 weeks. Please anticipate the longest shipping timeline when planning to purchase for special occasions and contact us for expedited shipping options.

All custom styles are final sale and not eligible for cancelation, return, or refund.

Details

Material: .925 sterling silver 14k gold plated with micron plating for water resistance.

Length: 16" + 2" extension, additional extenders may be purchase separately

Finish: Gold and Silver

Style: Adore Initial Necklace

Customization: This style accommodates up to 5 initials / letters

Letters: Letters in this style are always made with a solid gold or silver finish, no crystals may be added to individual letters

Custom orders are final sale. Custom styles are not eligible for refund, return or cancellation.

Shipping:

• $6.95 flat-rate US shipping or FREE on orders over $125!
• Orders are processed and shipped out within 24-48 hours.
  
• FREE local pickup is available in Loveland, Ohio (Choose option at checkout.)

Returns: 

• Returns must be requested and postmarked to us within 14 days from your date of purchase.
• Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
• Returns are eligible for store credit only.
• Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items.
• Shipping charges (original and return) are the customer’s responsibility.